Returns

If you have a return or exchange, your item must be in the original condition, including tags. You have 48 hours from when you receive your item to notify us of a return. You can do that by emailing us at ivoryjaneboutique@yahoo.com. All returns/exchanges must be received within 14 days. If you are local and are returning to our pickup area, please send an email when you drop off so that we can grab your item. If you didn’t keep your shipping bag, please place your item in a bag with your name on it. If you are not a local pickup, you are responsible for return shipping.

Returns will be issued in the form of a store credit gift card. We offer exchanges for the same item at the same price in a different size. If your size is not available, a store credit gift card will be issued.